Welcome to Nutrogem. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and services.
By accessing or using Nutrogem, you agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide when creating an account or placing an order, including:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through third-party providers)
b. Health-Related Information
If you purchase medications, you may be asked to provide basic health-related details necessary to fulfill your order safely. We only collect what is strictly required and handle it with confidentiality.
c. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages viewed and time spent on the site
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Cookies and tracking technologies
This helps us improve site performance and user experience.
2. How We Use Your Information
Nutrogem uses the information collected to:
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Process and deliver orders
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Provide customer support
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Improve website functionality and user experience
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Send order updates or service-related notifications
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Ensure compliance with legal and regulatory requirements
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Prevent fraud and maintain security
We do not sell or rent your personal information.
3. Cookies and Tracking Technologies
We use cookies to:
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Remember your preferences
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Enable smooth navigation
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Analyze site performance
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Provide a personalized shopping experience
You can disable cookies through your browser settings, but certain features may not function properly.
4. How We Share Your Information
We may share information with:
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Trusted third-party service providers (payment processors, shipping partners, analytics services)
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Regulatory or legal authorities when required by law
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Healthcare professionals, if required to verify safe distribution of specific medications
All third parties are obligated to protect your information and use it only for the services they provide to Nutrogem.
5. Data Security
We implement industry-standard security measures to safeguard your personal data, including:
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SSL encryption
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Secure payment gateways
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Restricted access to sensitive information
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Routine security audits
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
Depending on your location, you may have the right to:
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Access the personal information we hold
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Request corrections or updates
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Request deletion of your data
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Opt out of marketing communications
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Restrict certain data uses
To exercise these rights, contact us at [your support email].
7. Children’s Privacy
Nutrogem does not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it immediately.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies individually.
9. International Users
Our website is operated from the United States. If you access Nutrogem from outside the U.S., you consent to the transfer and processing of your information in accordance with this policy.
10. Changes to This Policy
Nutrogem may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:
Nutrogem – Privacy Department
Email: orders@nutrogem.com
